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Moda Center Rules

Moda Center in Portland is governed by several basic rules that may change without notice. If you have any queries about them, you should check directly with Moda Center itself.

The Moda Center implements a set of rules and regulations to ensure that guests, staff, performers, and players are safe during their time at the venue. These rules must be adhered to at all times. 

Be sure to read the rules and policies before you attend the venue, so you know what to expect and what behaviors are not tolerated. 

General Rules

In general, Moda Center doesn’t permit you to bring any illegal items inside the arena.
Nor can you bring in anything that could cause nuisance, injury or damage to performers, staff or audience members.

Moda Center management vigorously enforces these policies. It reserves the right to refuse any item that they deem dangerous.

NOT ALLOWED

The following items are not permitted within the Moda Center. If you are found to have any of these items on your person while entering the venue, you could be subject to ejection. Your items may also be confiscated.

  • » Aerosol cans
  • » Animals that are not service animals
  • » Any objects that can be thrown or are missile-like
  • » Bags that do not abide by the bag policy
  • » Banners or signs that do not abide by the aforementioned sign restrictions
  • » Bats
  • » Beach balls
  • » Car seats
  • » Coolers
  • » Clubs
  • » Crocheting needles or hooks
  • » Cross-stitch needles or hooks
  • » Drones
  • » Face masks that cover the face entirely
  • » Face paints
  • » Fireworks
  • » Flags
  • » Frisbees
  • » Full-size hockey sticks
  • » Outside food with the exceptions of necessities for children or those with medical needs
  • » Outside beverages with the exceptions of necessities for children or those with medical needs
  • » Glass, such as vases and bottles
  • » Hard-sided bags
  • » Helium balloons
  • » Inflatables
  • » Illegal substances
  • » Items that interfere with the eye’s ability to perceive depths and that create optical illusions, such as pinwheels
  • » Knitting needles or hooks
  • » Laser pointers
  • » Lighters or anything that starts fires
  • » Noisemakers such as airhorns, whistles, and vuvuzelas
  • » Offensive signs, clothing, or masks
  • » Outside chairs
  • » Poles
  • » Pepper spray or mace
  • » Rollerblades
  • » Scooters
  • » Selfie sticks
  • » Skateboards
  • » Strollers
  • » Umbrellas
  • » Vapes
  • » Weapons of any kind, no matter whether you have a license or not

Permitted items

The Moda Center has a list of items that you can and cannot bring into the venue. Let’s first take a look at what you are allowed to bring with you when visiting the Moda Center.

  • » Binoculars and field glasses of a modest size, which you might be asked to take out of the case and wear round your neck.
  • » Small, personal-sized umbrellas are allowed inside, but you cannot open them there.
  • » Non-professional cameras without detachable lenses, as long as you don’t use flash.
  • » Children are allowed into most events at Moda Center, unless an age restriction is imposed for a concert or show.
  • » Children older than two must have a valid ticket unless otherwise specified.
  • » Complimentary child ID bracelets are available.
  • » Empty plastic water bottles up to 32 ounces which can be filled at the concourse water fountains.
  • » Field glasses or compact binoculars up to 5 inches by 8 inches. You might be asked to remove any binoculars you have from their case and wear them with a strap around your neck or shoulders instead. 
  • » Laptops, tablets, or personal computers. These are not allowed to be used inside the seating bowl area so as not to disturb other guests. 
  • » Non-professional cameras (not DSLR or SLR) that don’t have detachable lenses. Flashes are not allowed. 
  • » Personal-sized umbrellas, though they cannot be opened inside. 
  • » Signs that are not attached to anything and are not larger than 11 inches by 17 inches. They must also not obstruct the view of any other guests. If there are any words or images on the signs, they must be related to the event. 
  • » Smartphones (unless prohibited for a certain show by the performer or event promoter).

Moda Center Code of Conduct

A visit to Moda Center should be an enjoyable experience for everyone. You should feel comfortable and safe, in a pleasant atmosphere. The Code of Conduct is intended to ensure that this atmosphere isn’t disrupted or ruined, by setting out what behaviors are unacceptable.

Anyone conducting themselves in a way that violates this Code may be denied tickets, refused entry or evicted from Moda Center without a refund. If you see someone violating this code, you should report it to the nearest Moda Center staff member.

You should note that drinking alcohol outside the arena is illegal, except in designated beer gardens. Anyone violating the law may be arrested and prosecuted by the Portland Police Department.

The Moda Center enforces a code of conduct so that everyone in the venue can have an enjoyable and comfortable time. The code of conduct helps to avoid unnecessary situations with unruly guests, and it must be followed at all times. 

The following acts break the rules of the code of conduct. Any guest found to be acting in this manner will be subject to eviction, non-admittance, or denial of ticket sales:

  • » Attempting to bring dangerous items into the venue.
  • » Behavior that endangers property.
  • » Behavior that endangers other people.
  • » Being intoxicated.
  • » Consuming alcohol if you are a minor.
  • » Consuming or carrying alcohol anywhere other than the designated areas.
  • » Disruptive items or activities that could interfere with performances or other guests, such as laser pointers or air horns.
  • » Failing to wear shoes or a shirt.
  • » Smuggling alcoholic beverages onto the premises.
  • » Smoking or carrying lit cigarettes, pipes, cigars, or vapes.
  • » Supplying or selling alcohol to minors.
  • » Wearing apparel and clothes with offensive images or text.

Be aware that management has the right to amend any of the above regulations with little to no notice. This will depend on the restrictions of each event. 

Moda Center guests must not:

  • » Engage in any activity that may endanger persons or property
  • » Engage in any activity that could interfere with or disrupt performances
  • » Bring anything that could be deemed dangerous into the facility
  • » Smoke or carry any form of tobacco on the Rose Quarter campus
  • » Be or appear to be intoxicated
  • » Smuggle alcohol onto the campus and arena premises
  • » Carry or consume alcohol anywhere in Moda Center other than designated areas
  • » Have anything to do with alcoholic beverages if you’re a minor
  • » Bring any type of food or beverage container into the venue unless it’s necessary for medical or childcare.
  • » Refuse to abide by Covid 19 requirements or Moda Center’s current mask policy

Alcohol policy

Guests can purchase alcohol while inside the Moda Center. During a sporting event, alcohol is served until the last period of play begins. For other events, alcohol is served until the last hour before the event ends. Any alcohol from outside the venue is not allowed inside the Moda Center. 

Bag policy 

Bags of certain sizes are allowed inside the Moda Center. However, for larger bags, there are certain screenings you have to go through. 

If you have a backpack or bag larger than 4 inches by 6 inches, but smaller than 14 inches by 14 inches by 6 inches, you must have it screened. You will need to queue in a separate line to have your bag screened by x-ray machines. This is a more time-consuming process. 

Any bag larger than 14 inches by 14 inches by 6 inches is not allowed inside the venue at all. Hard-sided bags are also not allowed. However, there are exceptions for medical bags. Contact the venue beforehand if you have a hard-sided medical bag that you need to bring with you. 

If you have a bag that is 4 by 6 inches or smaller, you can enter the venue immediately via an expedited entry process. 

Cashless policy

Moda Center is a cash-free venue, so payments must be made via debit or credit card, or Apple Pay. 

If you have cash on you, you can use the reverse ATM on the 100 Level concourse at the venue to put your cash back into your account. This concourse can be accessed at entries A-6 and A-21. 

Children and families 

Children who are two years old or older must have a ticket for the event they are attending. 

There are ID bracelets available for children to use during their time at the Moda Center. These bracelets include the child’s seat location, section, and seat row so that lost children can quickly be reunited with their families. These bracelets are complimentary and can be issued at any of the Guest Information Booths. 

Parents and guardians are permitted to bring bottles, kid’s bags, and specific foods for children into the venue. However, they must enter via the aforementioned bag line and are subject to a search or a pass through the x-ray machine. 

Those who need to care for small children can do so in one of the Parents Rooms in the Moda Center. These rooms are comfortable, private spaces for parents and children. 

The rooms are on the 100-Level concourse at the Moda Center, at entry A-7. The rooms have sanitary supplies, changing tables, and amenities for parents who are nursing children. 

There are also family restrooms in the Moda Center, found in A-22 and C-14. Most of the restrooms in the arena have changing tables.

First aid 

There are two First Aid stations in the Moda Center, and First Aid services are available during all events at the venue. 

The stations are located across from entry C-11 on the 300 Level concourse and across from entry A-9 on the 100 Level concourse. 

Guest information booths

There are two Guest Information Booths in the venue. One is near entry A-24–near the south entrance– and the other is near entry A-27, inside the north entrance. 

Staff at the Guest Information Booths can help guests with a range of queries, such as accessibility-related questions or lost and found inquiries. 

A guest text line is also available for those looking to share concerns or ask simple questions. All you need to do is text your location and your inquiry to 69050 while you are in the venue, and you will receive assistance. 

Lost and found

If you lose an item during your visit to the Moda Center, head over to the Guest Information Booth at the south entrance. Once there, you can fill out a lost and found form. Go back to the booth before you leave the venue after an event to check if your item has been found. 

If you need to collect an item from lost and found after the event, you can do so from the Facility Security department. You can visit the department anytime from Monday through to Friday between 9 am and 4 pm. 

You can also call the lost and found service at (503) 963- 3884. Be aware that the venue cannot provide escorts into the facility to search for an item after you have left an event. 

Please remember that all Moda Center Rules may be subject to change, depending on the particular requirements of each artist or event.